Privacy policy

Privacy Policy
Last Updated: November 5, 2026
This Privacy Policy explains how quartzbrookwoodhill ("quartzbrookwoodhill," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit, browse, make a purchase from, or otherwise interact with https://quartzbrookwoodhill.shop/ (the "Site") and our related services.

This Privacy Policy is intended to provide clear information about our privacy practices and the choices that may be available to you.

1. Who We Are
quartzbrookwoodhill is an online retail brand offering women's fashion products through our online store.

Brand Name: quartzbrookwoodhill
Website: https://quartzbrookwoodhill.shop/
Email: info@quartzbrookwoodhill.shop
Phone: +1 5309452979

Business Address:
quartzbrookwoodhill
2034 Nogalus Drive
Crosby, TX 77532
United States

2. Personal Information We Collect
The personal information we collect depends on how you interact with our Site and services.

We may collect information that you provide directly to us, information collected automatically when you use our Site, and information received from service providers that help us operate our business.

Information You Provide
We may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Account information, when applicable
Order information
Customer support communications
Return and refund request information
Order and Transaction Information
When you place an order, we may collect information related to your purchase, including:

Products ordered
Order number
Order value
Billing and shipping information
Shipping method
Payment status
Fulfillment status
Transaction and order history
Payment information is processed through Shopify and the payment providers available during checkout.

quartzbrookwoodhill does not directly store customers' complete payment card numbers.

Automatically Collected Information
When you visit or interact with our Site, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Time zone or approximate location information
Pages viewed
Products viewed
Traffic or referral source
Website interactions
Advertising interactions
Cookie, pixel, tag, and similar technology identifiers
3. How We Use Personal Information
We may use personal information for the following purposes:

Order Processing and Fulfillment
To process transactions, review orders, arrange fulfillment and shipping, provide tracking information, and communicate order updates.

Customer Support
To respond to questions regarding products, orders, shipping, returns, refunds, payments, and other store-related matters.

Store Operations
To operate, maintain, troubleshoot, analyze, and improve our Site, checkout experience, products, services, and customer experience.

Security and Fraud Prevention
To verify transactions, detect suspicious activity, reduce fraud, protect customer accounts, and maintain the security of our Site and business.

Marketing and Advertising
To measure advertising effectiveness, understand customer interactions, improve marketing campaigns, develop advertising audiences where permitted, and display relevant advertising.

Communications
To send transactional communications such as:

Order confirmations
Shipping notifications
Customer service messages
Important service or policy updates
We may also send marketing communications where permitted by applicable law and based on your communication preferences.

Legal and Business Requirements
To maintain business records, comply with accounting and tax requirements, resolve disputes, enforce applicable agreements, and comply with legal or regulatory obligations.

4. Shopify and Other Service Providers
Our online store is powered by Shopify, which provides the e-commerce platform we use to operate our Site and process customer orders.

We may disclose personal information to service providers that assist us with operating our business, including:

Shopify and e-commerce service providers
Payment processors
Shipping and fulfillment providers
Fraud prevention and security providers
Customer support providers
Analytics providers
Advertising and marketing platforms
Technology and website service providers
Professional advisors
These providers may process personal information as necessary to provide their services or as otherwise described in their applicable privacy practices.

Depending on the Shopify services and features enabled for our store, Shopify may also process information about how customers interact with our store and Shopify services.

Where Shopify Network Intelligence or related Shopify Enhanced Services are enabled, Shopify may process information from customer interactions with our store, Shopify, and other merchants to provide features such as fraud prevention, analytics, personalization, or advertising-related services.

Customers may review Shopify's consumer privacy information for additional details about Shopify's privacy practices.

5. Pinterest Advertising and Tracking
We may use Pinterest advertising technologies, including the Pinterest Tag, to measure advertising performance, understand customer interactions, track conversions, and improve our marketing activities.

Depending on our configuration and your privacy choices, Pinterest-related technologies may process information such as:

Pages viewed
Products viewed
Add-to-cart activity
Checkout activity
Purchase activity
Device and browser information
IP address
Cookie or pixel identifiers
Advertising interaction data
We may use this information to:

Measure Pinterest advertising performance
Track conversions from Pinterest advertising
Understand how customers interact with our Site
Improve advertising audiences where permitted
Display more relevant quartzbrookwoodhill advertising
Pinterest may process information according to its own privacy practices and advertising settings.

6. Google Analytics and Advertising
We may use Google services and technologies, including Google Analytics, Google Ads, Google tags, and related measurement technologies, to understand website traffic, measure advertising performance, and improve our marketing activities.

Depending on our configuration and your privacy choices, these technologies may process information such as:

Device and browser information
IP address or approximate location information
Pages and products viewed
Traffic and referral information
Advertising interactions
Checkout and conversion activity
Cookie and similar identifiers
We use this information to understand how customers interact with our Site, measure campaign performance, and improve our services and marketing activities.

7. Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our Site and support functionality, security, analytics, personalization, and advertising.

These technologies may be used for:

Essential website functionality
Shopping cart and checkout functionality
Account and preference management
Fraud prevention and security
Analytics and performance measurement
Advertising measurement
Marketing and remarketing activities
Pinterest and Google measurement technologies
You may manage certain cookies through your browser settings.

Where available, you may also manage certain cookie and privacy choices through the privacy controls provided on our Site.

Disabling certain essential technologies may affect Site functionality, including cart, account, or checkout features.

8. How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate our business, fulfill customer orders, maintain security, provide services, conduct permitted advertising activities, or comply with applicable law.

Recipients may include:

Shopify
Payment processors
Shipping carriers
Fulfillment providers
Fraud prevention and security providers
Analytics providers
Pinterest advertising services
Google advertising and analytics services
Other advertising and marketing platforms
Technology providers
Professional advisors
Government, law enforcement, or regulatory authorities when legally required
We do not sell personal information for money.

However, certain disclosures of personal information to advertising, analytics, or technology providers may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

Where required by applicable law, customers may have the right to opt out of these activities.

9. Your Privacy Rights
Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Request information about how personal information is used or disclosed
Restrict or object to certain processing where applicable
Opt out of certain sales, sharing, or targeted advertising where applicable
Withdraw or update certain marketing preferences
Privacy rights may be subject to identity verification, exceptions, and other requirements under applicable law.

To submit a privacy request, contact:

info@quartzbrookwoodhill.shop

We will review valid privacy requests and respond within the timeframe required by applicable law.

10. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the applicable law, these rights may include:

Accessing personal information
Correcting inaccurate personal information
Requesting deletion
Obtaining a copy of certain personal information
Requesting information about categories of information collected or disclosed
Opting out of certain sales or sharing of personal information
Opting out of certain targeted advertising
Exercising other rights provided by applicable law
Where applicable, you may submit a privacy request by contacting:

info@quartzbrookwoodhill.shop

If a Data Sharing Opt-Out, Do Not Sell or Share, or Your Privacy Choices page is available on our Site, you may also use that page to manage applicable privacy choices.

11. Your Privacy Choices
You may manage certain privacy and marketing choices in the following ways:

Marketing Emails
You may unsubscribe from eligible marketing emails using the unsubscribe link included in those communications.

Cookie Preferences
You may manage certain cookies through your browser settings or through privacy controls made available on our Site.

Advertising Preferences
You may be able to manage certain advertising preferences through controls provided by advertising platforms or through privacy controls available on our Site.

Sale, Sharing, and Targeted Advertising
Where required by applicable law, we may provide mechanisms that allow customers to opt out of certain sales, sharing, or use of personal information for targeted advertising.

Global Privacy Control
Where required by applicable law and supported through our privacy controls, eligible browser-based opt-out preference signals, such as Global Privacy Control (GPC), may also be recognized.

12. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include retaining information to:

Fulfill and maintain order records
Provide customer support
Process returns and refunds
Maintain accounting and tax records
Prevent fraud and maintain security
Resolve disputes
Comply with applicable legal requirements
Retention periods may vary depending on the type of information and the purpose for which it is processed.

When personal information is no longer reasonably necessary, we may take appropriate steps to delete, anonymize, or otherwise manage the information in accordance with applicable requirements.

13. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

Our Site and checkout use secure connections to help protect information transmitted during browsing, account activity, and checkout.

Payment processing is handled through Shopify and the payment providers available during checkout.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. International Visitors and Data Processing
quartzbrookwoodhill primarily serves customers in the United States.

Personal information may be transferred to, processed, or stored in the United States or other locations where Shopify or our other service providers operate.

Where applicable, personal information will be handled in accordance with applicable privacy requirements.

15. Children's Privacy
Our Site and services are not directed to children under the age of 16.

We do not knowingly collect personal information from children under 16 through our Site.

If you believe that a child has provided personal information to us, please contact us at info@quartzbrookwoodhill.shop so that we can review the matter and take appropriate action.

Where required by applicable law, we do not knowingly sell or share personal information of minors in a manner prohibited by law.

16. Third-Party Websites and Services
Our Site may contain links to websites, applications, or services operated by third parties.

We do not control the privacy, security, or content practices of those third parties.

We encourage customers to review the privacy policies of third-party websites or services before providing personal information to them.

17. Related Store Policies
For additional information about shopping with quartzbrookwoodhill, customers may review our:

Shipping Policy
Return & Refund Policy
Payment Terms & Billing Policy
Terms of Service
These policies provide additional information about orders, shipping, returns, refunds, payments, and use of our Site.

18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:

Business practices
Services or technologies
Privacy practices
Legal or regulatory requirements
Other operational needs
When changes are made, the revised Privacy Policy will be posted on this page and the Last Updated date will be updated.

19. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Brand Name: quartzbrookwoodhill
Website: https://quartzbrookwoodhill.shop/
Email: info@quartzbrookwoodhill.shop
Phone: +1 5309452979

Business Address:
quartzbrookwoodhill
2034 Nogalus Drive
Crosby, TX 77532
United States

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM ET
Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.